Frequently Asked Questions
Q. What are power surges?
A: Power surges, also known as spikes and transients are sudden increases in electrical voltage that can severely damage
electrical and electronic equipment. Power surges can occur due to lightning, utility grid switching, switching large capacitor
banks on the utility lines, electrical accidents or heavy motors or loads from nearby industry.
Q. How often does lightning occur?
A: It is estimated that worldwide there are 2000 thunderstorms at any one time producing some 100 lightning strikes to
earth per second.
Q: Why should I invest in surge protection?
A: Today's electronics are becoming more sensitive, smaller and more expensive. These wonderful innovations, however, have
a vulnerability. Their microchip technology is highly susceptible to electrical surge damage. The likelihood of damaged equipment,
lost data, and costly or inconvenient downtime is inevitable. And it can happen anywhere--at home, at the office or in a bank,
on the manufacturing floor, in medical and security facilities, air-traffic control towers, communication centers, schools,
government installations, etc. Even simple things like pumping gas, cooking dinner, or opening a door can be disrupted. An
investment in a DE-SPIKE surge suppressor is an investment in equipment performance, lifestyle comfort and workplace productivity.
Q: Don't fuses and circuit breakers protect against surges?
A: No. Overcurrent protection devices such as fuses and circuit breakers respond to heat or currents caused by downline
faults. Overcurrent protection devices are too slow to react to transients because they are designed to protect against long
term overvoltages and faults. If they reacted to every transient disturbance, we would be replacing and resetting circuit
breakers all day long.
Q: Won't my insurance cover damage from a surge?
A: While most people have insurance that potentially covers some cost to replace damaged electronics in a home or business,
there is no compensation for the inconvenience and time it takes to replace a refrigerator or freezer, for instance, and it's
contents that may or may not be covered by your insurance or the downtime and subsequent revenue loss for a business. In addition,
unfortunately home owner's insurance deductibles are usually $500 or more and so many home electronics and appliances such
as TVs, VCRs and microwaves do not meet the deductible amount. As a result, the homeowner is left with the cost of repairing
or replacing these items. Insurance companies will often give a premium discount on home owner's policies when DE-SPIKE
is installed.
Q: Are all surge suppressors created equal?
A: No. While the same suppression component, known as Metal Oxide Varistor (MOV) is used in most surge suppressors as the
primary clamping component, the supporting circuitry, circuit board design, wiring techniques, and product features can result
in product qualities that range from highly effective to ineffective and dangerous. While not always true, generally " you
get what you pay for." Cheaper priced devices are cheaper because protections and safety features have been sacrificed. REMEMBER
" A cheap surge protector is the most expensive piece of electronic equipment you can buy."
Q: Why should I choose to purchase DE-SPIKE surge suppressors?
A: DE-SPIKE family of surge suppressors have proven to be THE best choice in the surge suppressor industry. DE-SPIKE surge
suppressors have higher surge current capabilities, higher energy dissipation ratings (joules), and equal to if not quicker
in response time than other suppressors on the market today. DE-SPIKE family of surge suppressors are manufactured with the
highest quality materials and standards. DE-SPIKE surge suppressors have been protecting Homes, Businesses, and Government
Facilities for over 30 years with no equipment loss where any DE-SPIKE surge suppressors have been installed. With DE-SPIKE
surge suppressors you will enjoy safety, convenience, affordability, and peace of mind while protecting your home or business
from damaging power surges.